Backups & Recovery

Backup and Data Recovery Help in Charlotte.

Photos, documents, and business files should not depend on luck. I help you understand what is protected, what is not, and what to do before a computer fails.

How I Can Help

Is Your Data Backing Up 24/7?

A backup should keep watching your important files automatically and give you a clear way to restore them when a computer, drive, or account fails.

Set Up an Automated Full-Time Backup

I configure a scheduled local, cloud, or combined backup that continues protecting selected files without relying on memory.

Know How to Restore the Backup

I verify where the backup is stored and show how a document, photo, folder, or complete computer can be restored.

Understand Local vs. Cloud Backups

Local backups can restore large amounts of data quickly, while cloud backups protect against theft, fire, and a failed drive in the home.

Data Recovery

Recover Lost Data

If files were deleted, a drive stopped working, or an old computer no longer starts correctly, data recovery is a service I offer. The first step is avoiding actions that could overwrite or further damage the missing data.

Recover Deleted Files

I check whether deleted documents and photos can be restored from the computer, recycle bin, cloud history, or an existing backup.

Recover From a Failing Drive

Clicking, disconnecting, or unreadable drives need careful handling. I assess what can be recovered locally and when specialist recovery is the safer option.

Move Data From an Old Computer

When an older computer still provides access to the drive, I can copy the important folders into a new computer or verified backup.

Straight Answers

Backup Questions

How do I know if my files are backed up?

We check where the files live and whether the backup has actually completed recently. A cloud icon or external drive sitting nearby does not always mean everything important is protected.

Can you recover files from an old computer?

Sometimes. If the computer or drive still works enough to access the data, I can help copy documents, photos, desktop files, downloads, and other folders. Severe drive failure may require a specialist lab.

Should I use cloud or an external drive?

Often the best answer is a simple combination. Cloud helps with everyday syncing and access, while an external drive can be useful for local protection. The right setup depends on your comfort level and amount of data.

Are OneDrive files backed up?

Maybe. OneDrive can sync Desktop, Documents, and Pictures, but it depends on settings and whether sync is healthy. I can check what is local, what is cloud-only, and what is missing.

Can you help with photos?

Yes. Photos may be spread across phones, computers, iCloud, Google Photos, OneDrive, or old drives. I can help identify where they are and what needs protecting.

What if my computer will not turn on?

There may still be options, but it depends on whether the drive is healthy and removable. I will tell you what is realistic before spending time on a risky path.

Protect the Files Before Changes

If a drive is clicking, disconnecting, or failing to start, stop repeated repair attempts and call before the condition gets worse.

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