Personal, onsite help for slow computers, lost files, virus concerns, Wi-Fi, and printers. Get patient support from someone who takes the time to know you and your setup.Personal, onsite help for computers, lost files, virus concerns, Wi-Fi, and printers—from someone who gets to know your setup.
We’ll start with a conversation about what’s happening. During the visit, I can see how your computer, Wi-Fi, printer, and accounts work together.We’ll talk about the problem, then test your computer, Wi-Fi, printer, and accounts together.
Slow performance, freezing, startup trouble, pop-ups, browser problems, SSD guidance, and honest repair-or-replace advice.Slow computers, startup trouble, pop-ups, upgrades, and repair-or-replace advice.
Computer and laptop repairData transfer, photo and document protection, external drives, cloud backup, and recovery options.File transfers, photo protection, backups, and recovery options.
Protect important filesFake alerts, unwanted programs, browser redirects, remote-access tools, and safer settings.Fake alerts, unwanted programs, suspicious remote access, and safer settings.
Get cleanup helpWeak rooms, buffering, dropped connections, router placement, and mesh Wi-Fi setup.Weak coverage, dropped connections, router placement, and mesh Wi-Fi.
Improve home Wi-FiOffline printers, wireless setup, scanning problems, drivers, and new-printer installation.Offline printers, wireless setup, scanning, and new installations.
Fix printer troubleFiles, email, familiar settings, printers, updates, applications, and backup setup.Transfer files and settings; set up email, printers, and backups.
Plan a new setupPatient support for computers, email, Wi-Fi, printers, new devices, accounts, and online safety.Patient help with devices, email, accounts, and online safety.
See senior tech helpOutlook, Microsoft 365, passwords, OneDrive, phone syncing, and recurring sign-in prompts.Outlook, Microsoft 365, OneDrive, phone syncing, and sign-in problems.
Sort out accountsMicrosoft, Google, Apple, recovery information, saved passwords, sign-in prompts, and two-step verification.Microsoft, Google, and Apple accounts, recovery, passwords, and two-step verification.
Sort out account accessCalm help after a suspicious call or message, plus practical ways to recognize warning signs.Calm help after suspicious calls or messages; learn the warning signs.
Review scam protectionIn-home help for problems that cross laptops, desktops, printers, Wi-Fi, accounts, backups, and connected devices.In-home help for computers, Wi-Fi, printers, accounts, and connected devices.
See how onsite computer repair worksSmart TVs, cameras, speakers, phones, tablets, apps, accounts, and connected-home technology.Smart TVs, cameras, speakers, phones, tablets, and apps.
Connect smart devicesMonitors, docks, webcams, printers, Wi-Fi, work accounts, video calls, and backup checked as one setup.Monitors, docks, video calls, printers, accounts, and backups tested together.
Set up the home officeComputer, network, and connected-device support in the rooms where you use them.Technology support where you use it.
The computer, cables, printer, and everyday equipment are connected and tested together.Your computer, printer, and equipment connected and tested together.
Televisions, apps, accounts, and Wi-Fi are checked in the room where they need to work.TVs, apps, accounts, and Wi-Fi tested in the room.
No. I work onsite so I can see the full setup.
Yes. A family member may explain the concern or arrange the visit.
Keep affected devices, chargers, account details, and error messages nearby. Never email passwords.
Tell me what’s giving you trouble at home. You don’t need to know the technical name.Tell me what’s wrong. No technical terms needed.
I usually reply within one hour. Weekend and same-day urgent appointments are available. We begin with an onsite visit; remote help is available for future appointments.I usually reply within one hour. Weekend and same-day urgent visits are available. Remote help follows an initial onsite visit.
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