Bessire IT — Charlotte’s Trusted IT Partner

Meet Preston

Built on Helping People, Not Selling People

I started Bessire IT when I was 15 years old in South Charlotte. What began as a simple way to help neighbors has grown into a local IT business trusted by more than 1,200 Charlotte-area clients.

The foundation has always been the same: show up, listen, solve the problem, and make technology feel less stressful for the people who depend on it every day.

1,200+ Charlotte clients helped

Since 2013 Local hands-on support

On-site Help Homes and small businesses

Local, patient support in your home or business
Plain-English explanations without pressure or scare tactics
Practical recommendations based on what you actually need

Get Help Today View Services

Watch the quick intro A short message about why Bessire IT exists and how I approach helping people.

How It Started

From IT side Hustle, to over 1,200 clients

A simple timeline of how helping neighbors turned into a trusted local IT business.

2006

The spark

Grandpa’s Laptop at the Table

I got a used laptop from my grandpa and learned by taking it apart, rebuilding it, and making it run better.

2009

Helping seniors with laptops and iPhones

First customers

First “Computer Solutions” Flyers

I printed flyers for neighbors and started helping with everyday computer and printer problems.

2012

Real experience

Saturdays Full of Tune-Ups

By high school, weekends were filled with tune-ups, virus cleanup, and recovering important files.

2013

Momentum

First Regular Clients and Referrals

Repeat clients and referrals turned the work into something bigger than a side project.

2015

Charlotte Weekly article featuring Preston

Local recognition

Story Shared in The Charlotte Weekly

The Charlotte Weekly shared my story and reinforced how much patient, local tech help matters.

2016–2021

Growing the mission

From Homes to Small Businesses

I expanded from home support into small business IT across Charlotte.

2022–2024

Preston teaching computer and security basics to the community

Community education

Community Talks on Computer Safety

I began teaching local groups about scams, online safety, and practical computer protection.

Today

Still local

Still Helping Charlotte

Today I help Charlotte families and small businesses keep their technology working and secure.

Services

The Everyday Tech Problems I Fix

Simple, local IT help for the problems that interrupt your day at home or at work.

Most Common

Slow Computers, Pop-Ups & Tune-Ups

I clean up slow computers, remove suspicious pop-ups, fix browser issues, and get your device running normally again.

Printers & Scanners

Setup, reconnecting, driver issues, scanning problems, and shared printer help.

Wi-Fi & Router Problems

Weak signal, dead zones, buffering, dropped connections, and mesh Wi-Fi setup.

Virus & Scam Cleanup

Malware removal, fake alerts, suspicious programs, browser junk, and safer settings.

New Computer Setup

File transfers, email setup, apps, updates, printers, backups, and familiar settings.

Email & Microsoft 365

Outlook, OneDrive, Teams, passwords, account organization, and security settings.

Backups & Recovery

Protect photos, documents, and business files with local and cloud backup options.

Small Business IT

Networks, cabling, access points, cleanups, office setups, and practical support.

Recent Work Around Charlotte

Real Fixes. Real Local Projects.

A few examples of the home and small business technology problems I’ve recently helped solve.

Home Wi-Fi

October 2025Highgate

Whole-Home Wi-Fi Rebuild

A family was dealing with buffering, dropped connections, and Wi-Fi that only worked in certain rooms. I redesigned their home network with a true mesh setup and better placement throughout the house.

Result: Better coverage, smoother streaming, stronger work calls, and fewer daily Wi-Fi headaches.

Cellular farm camera deployment in Monroe

Cameras

August 2025Monroe

Griffin Farm & Landfill Cameras

Griffin Farm and Landfill needed a reliable way to monitor a large property without always being on-site. I installed and organized cellular cameras into one simpler system.

Result: Easier remote visibility, alerts, and property monitoring from one place.

Business Network

June 2025Charlotte Area

Warehouse Wi-Fi & Network Refresh

A local warehouse had unreliable handheld scanners, dropped calls, and daily connection issues. I redesigned the Wi-Fi layout and optimized coverage for the way the space was actually used.

Result: More stable scanning, fewer interruptions, and smoother daily operations.

Microsoft 365

April 2025Small Business

Microsoft 365 Cleanup

This business had scattered accounts, confusing file storage, and growing security concerns. I cleaned up the Microsoft 365 setup, organized files, and improved account protection.

Result: A cleaner workspace, safer logins, and easier access to shared files.

Backup

February 2025Charlotte

Home Backup & Recovery

A family nearly lost years of photos and documents when a drive started failing. I set up local and cloud backup protection and confirmed their important files could be restored.

Result: Protected photos, safer documents, and peace of mind before the drive failed completely.

Office IT

January 2025Small Office

Network Rack Cleanup

This office had outdated equipment, messy cabling, and no clear labeling. I cleaned up the rack, organized the cables, and made the setup easier to support.

Result: A cleaner, more reliable network that is easier to troubleshoot and grow.

How Much Does It Cost?

Most work is either hourly support or a fixed project rate depending on the size of the job.

Most Common

Hourly Support

Best for troubleshooting, tune-ups, Wi-Fi issues, printers, and cleanup work.

Slow computers and tune-ups
Printer, Wi-Fi, and email issues
Virus, pop-up, and scam cleanup
New computer setup and data transfer

Great when the issue needs to be diagnosed first.

Project Rate

Best for larger jobs with a defined scope and upfront pricing.

Whole-home Wi-Fi improvements
Business network cleanup
Microsoft 365 setup and organization
Camera systems and multi-device projects

Ideal when the work has a defined start, finish, and outcome.

Trusted by Families & Businesses Across Charlotte

Most of my work comes from repeat clients and referrals. People call me when something isn’t working, and they keep calling because they know it’ll get handled the right way.

Joy StaufferSouth Charlotte

"We’re not tech people, and Preston makes everything feel manageable. He takes his time, explains the ‘why,’ and fixes things without making it overwhelming."

Richard GreenMatthews

"We’ve called Preston for years. He fixes the issue and explains what happened in simple terms. Our computers always feel better after he leaves."

Austin CarrellSteele Creek

"When our Wi-Fi kept dropping with a newborn at home, Preston got everything stable again and even checked in after. It felt like a friend helping, not just a technician."

Susan KowadloPiper Glen

"Preston has helped us for over 10 years now with laptops, Wi-Fi, and backups. He’s patient, kind, and never makes us feel rushed."

Daniel ApicellaMultiple Businesses

"Preston keeps our business systems organized and secure. He gives honest advice and practical solutions—not sales talk."

RobertCharlotte

"He’s helped me transition between computers over the years without losing anything important or feeling overwhelmed. I trust his judgment completely."

Your Computer Problems, Solved!