Scam Warning Check
Answer six questions about a pop-up, caller, email, or payment request. The result highlights the exact warning signs you selected.
Check the WarningFree Tech Help
Start With a Clear Answer.
Before you schedule a visit, use one of these simple tools to sort out what may be happening. Nothing is uploaded, and your answers stay in your browser.
Built by Preston: practical first steps based on the problems I see in Charlotte homes and small businesses.
Choose a Tool
Choose Your Starting Point
Each tool gives you a practical next step without pretending that a checklist can replace seeing the computer or home setup.
Repair or Replace?
Use the computer's age, drive type, symptoms, Windows version, and backup status to identify the most sensible first step.
Check the ComputerReal Charlotte Work
See actual network, Wi-Fi, camera, backup, and Microsoft 365 projects instead of relying on generic stock photographs.
See Real ProjectsWhy This Helps
Built for Real Decisions
Big stores are useful when you know exactly what to buy or drop off. These tools help when the problem is mixed together with your Wi-Fi, printer, accounts, files, or home setup.
Still Not Certain?
A checklist cannot inspect a drive, confirm a backup, or see what a caller changed. Tell me what happened and I will help you choose the right next step.